If a customer has made an appointment for a nail treatment but cannot attend or wishes to change it, the customer must inform Glazed B.V. as soon as possible but no later than 24 hours before the appointment, only by email or telephone. If the customer fails to meet this obligation on time, Glazed B.V. will charge the customer 50% of the full amount for the agreed nail treatment. If the customer does not show up for the appointment, Glazed B.V. will charge the customer 100% of the amount for the nail treatment.

The payment link will be shared via WhatsApp and/or email.